Boost Your Occupancy

In this episode of Boosting Your Occupancy, Ali Powell is joined by Debbie Harris, Managing Director of Autumna, to discuss:

* The evolution of Autumna and the launch of OpenScore
* OpenScore has over 60 data sources – including live customer satisfaction ratings, self-assessed information and regulatory ratings – are aggregated in real time to generate a transparent score between 0 and 10
* The critical role online directories play in how people search for care homes and retirement villages
* Why a strong directory presence should be part of a wider digital marketing omnichannel – supported by engaging videos,...

- Understanding the psychology of IRC customers
- Need for enhanced sales professsionalisation
- Practical tips for accelerating sales

In our special podcast we look at:
• Customer-centered selling
• Customer psychology an selling change
• Most common challenges to keeping occupancy high
• Ensuring the foundations are brilliant
• How care homes can ensure they keep residency levels as high as possible?
• The importance of sales and marketing
• Turning enquiries into residents

Join Ali Powell, CEO and Founder of Commercial Acceleration as she talks to host of Care Home Management (CHM) host Alan Rustad

Boosting your occupancy podcast with guest speaker Honor Barratt, Birchgrove's Chief Executive